Privacy Policy

Our Commitment to Your Privacy

At YardFactor Porterville Artificial Grass, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share information about you when you visit our website or use our services. By using our website, you consent to the practices described in this policy.

Information We Collect

Information You Provide

We collect information you voluntarily provide to us, including:

• Name, email address, phone number, and mailing address
• Property details and service preferences
• Messages or comments you send through our contact forms
• Payment information when you purchase services

Information Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address and browser type
• Pages you visit and time spent on our site
• Referring website or search terms used
• Device information and operating system

How We Use Your Information

We use the information we collect to:

• Provide quotes and schedule service appointments
• Communicate with you about your project
• Process payments and maintain records
• Improve our website and services
• Send you updates about our services (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, such as payment processors and scheduling tools
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owner

We require all third parties to respect the security of your personal information and treat it in accordance with the law.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect some website functionality.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request that we delete your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at support@portervilleartificialgrass.com or (559) 335-1227.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, how we use it, and to request deletion of your information. You also have the right to opt out of the sale of your personal information (though we do not sell your information).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: